Our Emergency call-out charges are calculated at our basic hourly rate, subject to time and day:
Our Emergency Call-out Report will be accompanied by time dated photographic and mp4 video clip evidence together with accompanying details and information.
We will liaise with you throughout an emergency at your property and act upon your instructions where practicable. If your property is occupied by your holiday guests, we will assist them in dealing with the emergency on your behalf.
Our aim is to let you rest assured and to let your guests enjoy their holiday!